Shipping Policy
Draft: fill the [bracketed] placeholders in js/legal-config.js and have all legal texts reviewed by a US lawyer before publishing.
1. Shipping partner
We ship from our warehouse in China via to addresses in the United States.
2. Shipping rates
Standard shipping: . Orders with a subtotal of or more ship free, before taxes and duties.
3. Processing and delivery
Orders ship within ; made-to-order and custom items need additional production time (). Estimated transit time is . This is an estimate, not a guaranteed delivery date, and delays can occur because of customs clearance, carriers, weather or events outside our control. If we cannot ship within the time we state (or within 30 days if none is stated), we will notify you and you may cancel for a full refund.
4. Import duties and taxes
Import duties, customs brokerage fees and local sales/use taxes may apply to international shipments. They are not included in our prices, are the buyer's responsibility and are payable on delivery. We cannot predict or calculate them. If a customer refuses delivery or refuses to pay required customs charges, no refund is issued.
5. Tracking and lost packages
We email a tracking number once your order ships; please monitor it and receive your parcel. If a parcel is marked delivered but you did not receive it, contact us at within 14 days. We will investigate with the carrier and, where the carrier confirms loss or failed delivery, we will reship or refund.
6. Address
Your shipping address is taken from your PayPal account at checkout. Please make sure it is correct; costs caused by an incorrect address are your responsibility.
物流政策
草稿:请在 js/legal-config.js 中填写 [方括号] 占位内容,并在发布前请美国律师审核全部法律文本。
1. 物流合作方
我们从中国仓库通过 发往美国境内地址。
2. 运费
标准运费:。商品小计满 (不含税和关税)免运费。
3. 处理与配送时间
订单在 内发出;按单制作和定制商品需额外制作时间()。预计运输时间为 。这仅为估计,不保证送达日期,可能因清关、承运商、天气或我们无法控制的事件而延误。如无法在所述时间内(未说明时为 30 天内)发货,我们会通知您,您可取消订单并获全额退款。
4. 进口关税与税费
国际运输可能产生进口关税、清关代理费以及当地销售/使用税。这些费用不含在我们的价格中,由买家承担,并在收货时支付。我们无法预测或计算。如客户拒收或拒绝支付所需海关费用,不予退款。
5. 物流跟踪与包裹丢失
发货后我们会通过邮件发送运单号,请关注物流并签收包裹。如显示已签收但您未收到,请在 14 天内联系 。我们会向承运商核查,如承运商确认丢失或投递失败,我们将补发或退款。
6. 地址
结账时收货地址取自您的 PayPal 账户,请确认其正确;因地址错误产生的费用由您承担。