Terms of Service
Draft: fill the [bracketed] placeholders in js/legal-config.js and have all legal texts reviewed by a US lawyer before publishing.
1. Agreement
These Terms of Service apply to your use of our website and purchases from , ("we", "us"). By placing an order you agree to them.
2. Eligibility
You must be at least 18 years old, or use the shop with a parent or guardian.
3. Disclaimer
Crystals: All crystal descriptions, symbolic meanings and spiritual references are based on traditional cultural beliefs and folklore and are for aesthetic and inspirational purposes only. They do not constitute medical claims, healing effects, functional guarantees or supernatural promises.
Pet accessories: All pet accessories are designed for supervised, decorative wear only. Owner supervision is required at all times. Pet jewelry is not a toy: small components can be a choking hazard, so remove it during rough play, exercise, unsupervised time and sleep, and check fit and wear regularly. To the fullest extent permitted by law, PawLumina () is not responsible for misuse, unsupervised wear, chewing, accidental injury or pet behavior.
Natural stone: Natural crystals have unique textures, inclusions and color differences. Minor irregularities are normal characteristics of natural stone and are not defects. Our products are handmade or hand-finished, so colors and finishes can vary slightly from photos.
4. Orders and acceptance
Your order is an offer to buy. We accept it when we send a confirmation email or ship the item. We may cancel orders (for example due to pricing errors or stock problems) and will refund any payment.
5. Prices, payment and taxes
Prices are in US dollars. Personalization fees, if any, are shown before you pay. Payment is made through PayPal. Sales tax:
6. Shipping and delivery
We ship from China. Estimated delivery: . Estimates are not guaranteed. If we cannot ship within the time we state (or within 30 days if none is stated), we will notify you and you may cancel for a full refund. Risk of loss passes to you on delivery to the carrier's final delivery address.
7. Customs and duties
8. Custom items
Custom-made and engraved items are final sale (see Returns & Refunds). Please check your details carefully before ordering.
9. Returns
Our Returns & Refunds Policy and Shipping Policy are part of these Terms.
10. Disclaimer of warranties
To the fullest extent permitted by law, products and the website are provided "as is" without warranties of any kind, except those that cannot be excluded under applicable law.
11. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect or consequential damages, and our total liability for any claim is limited to the amount you paid for the product. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, for example for personal injury caused by a defective product or for fraud. Some states do not allow these limits, so they may not apply to you.
12. Intellectual property
Site content, designs, text and images belong to us or our licensors. You may not copy or use them commercially without permission.
13. Governing law
These Terms are governed by . Please contact us first to try to resolve any dispute informally. If it is not resolved, disputes will be brought in , unless the law of your state requires otherwise.
14. Changes
We may update these Terms. The version published when you order applies to that order.
15. Force majeure
We are not responsible for delays or failures caused by events outside our reasonable control, such as natural disasters, pandemics, customs shutdowns, carrier disruptions or factory supply interruptions.
16. Contact
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服务条款
草稿：请在 js/legal-config.js 中填写 [方括号] 占位内容，并在发布前请美国律师审核全部法律文本。
1. 协议
本服务条款适用于您使用本网站及向 （，下称“我们”）购物。下单即表示您同意本条款。
2. 资格
您须年满 18 周岁，或在父母/监护人陪同下使用本店。
3. 免责声明
水晶：所有水晶描述、象征意义及灵性相关表述均基于传统文化信仰与民俗，仅用于审美与启发目的，不构成医疗主张、疗愈效果、功能保证或超自然承诺。
宠物饰品：所有宠物饰品仅设计用于在监护下的装饰性佩戴，主人须始终在场监护。宠物饰品不是玩具：小部件有误吞风险，请在激烈玩耍、运动、无人看管和睡眠时取下，并定期检查佩戴是否合适。在法律允许的最大范围内，PawLumina（）不对误用、无人监护佩戴、啃咬、意外伤害或宠物行为负责。
天然石：天然水晶有独特的纹理、内含物和色差，细微不规则属于天然石的正常特征，不属于瑕疵。我们的商品为手工制作或手工完成，颜色和工艺可能与图片略有差异。
4. 订单与接受
您的订单视为购买要约。我们发送确认邮件或发货即视为接受。因价格错误或库存问题等原因，我们可取消订单并退还已付款项。
5. 价格、付款与税费
价格以美元计。如有个性化费用，将在付款前显示。通过 PayPal 付款。销售税：
6. 配送
我们从中国发货。预计送达时间：，仅为估计，不作保证。如无法在所述时间内（未说明时为 30 天内）发货，我们会通知您，您可取消订单并获全额退款。风险自商品送达承运商的最终派送地址时转移给您。
7. 海关与关税
8. 定制商品
定制和刻字商品不支持退货（见“退货与退款”）。请在下单前仔细核对信息。
9. 退货
“退货与退款政策”和“物流政策”是本条款的一部分。
10. 免责声明
在法律允许的最大范围内，商品和网站按“现状”提供，不附带任何保证，但依法不能排除的保证除外。
11. 责任限制
在法律允许的最大范围内，我们不对间接或后果性损失负责，就任何索赔的总责任以您为该商品支付的金额为限。本条款不排除或限制依法不得排除或限制的责任，例如缺陷商品造成人身伤害或欺诈。部分州不允许此类限制，因此可能不适用于您。
12. 知识产权
网站内容、设计、文字和图片归我们或许可方所有，未经许可不得复制或商业使用。
13. 适用法律
本条款适用 。请先联系我们尝试非正式解决争议。未能解决的，争议提交至 ，但您所在州的法律另有规定的除外。
14. 变更
我们可能更新本条款。下单时已发布的版本适用于该订单。
15. 不可抗力
因自然灾害、疫情、海关关闭、承运商中断或工厂供应中断等我们无法合理控制的事件造成的延误或无法履行，我们不承担责任。
16. 联系方式
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